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We are currently recruiting a Guest Relations Coordinator

Our Requirements

We’re looking for a lively, presentable Guest Relations Coordinator to work with our Hotels!

The ideal candidate will have a friendly, energetic, positive attitude and a flexible approach to problem solving.

Knowledge of Social Media Marketing would be a distinct advantage.

English as a native language both verbal & written is a must.

Full TRNC driving licence and car owner preferred.

Duties & Responsibilities
  • Problem solving & complaint handling – this can be directly from customers, head office, hotel reception or any other staff.
  • Google, Facebook & Trip Advisor Reviews – speaking with customers & gaining commitment from them to write a review for Cyprus Paradise and the hotel.
  • Answering the Trip Advisor reviews professionally and effectively.
  • Ensuring compliance with ABTA regulations
  • Health & safety advice
  • Inbound/outbound calls from our office in Kyrenia - especially in the winter months, when calling customers for feedback on their holiday and our service will be a priority
  • Customer surveys – Customer satisfaction surveys to provide statistics and improve customer service.

    The hours of work will be approximately 45 hours per week on a rota basis and will involve mornings, evenings and weekend work. The successful candidate will receive a good remuneration package, bonus, petrol allowance and work permit.
For Applications
To apply for this position, please email your CV to careers@cypruspremier.com with a short cover letter and a recent photo.
+90 533 829 76 14

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