We are currently recruiting an In-Resort Guest Relations Executive
We are looking for a lively, confident and presentable Guest Relations Executive to work within our wide range of hotels.
The ideal candidate will have an approachable, confident, energetic & positive attitude. The candidate should be able to liaise with guests to gain feedback about their experience face-to-face & over the telephone.
Knowledge of Trip Advisor would be a distinct advantage.
English as a native language, both verbal & written, is essential.
Full TRNC driving licence and car owner preferred.
Our ideal candidate would be a well presented lady between the ages of 30 - 50.
- Speaking with customers about their holiday experience & gaining commitment from them to write a review for Cyprus Paradise and the hotel.
- Answering the Trip Advisor reviews professionally and effectively.
- Customer satisfaction surveys to provide statistics and improve customer service.
- Ad hoc seasonal marketing projects.
Working in hotels in Cyprus as well as in the office.
5 days a week, Monday to Sunday, working shifts.
Working hours are subject to change depending on business needs.
- A good remuneration package including an excellent weekly bonus scheme
- Full work permit to be supplied (if required)